AV Library
Fee schedule for audio visual materials (4 week rental period):
- $40 per title (to ship materials)
- $20 per title (for pickup orders)
- Late Fee: $20 per week per title
Rental fees cover 2-way shipping, as well as other administrative, replacement, and restocking costs.
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Customer Service Toolkit
DVD - 75 minutes
72 situation-specific, video clips to tailor your customer-service training.$20.00
